Privacy Policy

At SynapseFleet, we are committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you use our website or delivery services.

We may collect the following information:

• Name, company name, phone number, and email address
• Pickup and delivery addresses
• Details about requested services or delivery instructions
• Any health-related information needed to fulfill delivery, as provided by the client
   

We use the information we collect to:

• Provide and manage delivery services
• Communicate with clients regarding scheduling, updates, or changes
• Improve our services
• Comply with legal and regulatory requirements 

We are HIPAA-aware and handle all Protected Health Information (PHI) in compliance with applicable privacy standards. Our drivers are trained to maintain confidentiality and secure documentation during medical deliveries.

We do not sell or share your personal information with third parties except:

• With trusted service providers assisting in operations (e.g., route systems)
• As required by law or legal proceedings
   

Our website may use cookies or analytics tools to improve functionality. You can manage your preferences through your browser settings.

We implement appropriate administrative, technical, and physical safeguards to protect your information.

You may request access, correction, or deletion of your personal information by contacting us at  info@synapsefleet.com.